Effective Date: 10.21.24
1. Introduction
Welcome to RevoluSun (“us”, “we”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the “Service”).
2. Information Collection
We collect several types of information for various purposes to provide and improve our Service to you:
2.1 Personal Data
We may collect personal information including, but not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
By providing your contact information, including your phone number and/or email address, you consent to receive recurring marketing and transactional communications from RevoluSun via SMS and email. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time.
2.2 Usage Data
We may also collect information automatically when you use the Service, such as:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Unique device identifiers
- Other diagnostic data
2.3 Location Data
We may use and store information about your location if you grant us permission to do so.
3. Use of Data
RevoluSun uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information to improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
- To send you marketing and promotional communications via SMS and email (you may unsubscribe at any time)
4. Cookies
While we do not use cookies for tracking purposes, our Service may use “cookies” to enhance user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Data Retention
We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.
6. Data Transfer
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside your state, province, country, or other jurisdiction where data protection laws may differ.
7. Disclosure of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of RevoluSun
- Prevent or investigate potential wrongdoing in connection with the Service
- Protect the personal safety of users or the public
- Protect against legal liability
8. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Your Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed about what Personal Data we hold or want it removed from our systems, please contact us.
10. Account Deletion and Data Removal
To delete your account or request data removal, please navigate to the Settings section of our mobile application. Follow the prompts for account deletion or data removal. If you encounter issues, contact our support team at support@revolusun.com.
11. Service Providers and Data Sharing
11.1 Customer Relationship Management (CRM) and Support
We use ZenDesk for CRM and customer support. Your data may be sent to ZenDesk for these purposes. See Zendesk’s Privacy Policy for more info.
11.2 Solar Design and Proposal
We use OpenSolar for solar design and proposal generation. Your data may be shared with OpenSolar. See OpenSolar’s Privacy Policy for details.
11.3 Payments
We use third-party services for payment processing:
- Apple Store In-App Payments
- Stripe
- OpenSolar
Please note: OpenSolar serves as both a solar design tool and a payment processor in our ecosystem.
12. Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Marketing Communications Consent
By submitting your information through our forms, you agree to receive recurring email and SMS communications from RevoluSun related to products, services, promotions, and project updates. Message frequency may vary. Message and data rates may apply. You may opt out at any time by clicking “unsubscribe” in our emails or replying “STOP” to our text messages. Consent is not a condition of purchase.
Contact Us
If you have any questions about this Privacy Policy, contact us:
📧 support@revolusun.com
